Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Moses

Summary

Dynamic and highly reliable professional with extensive experience in customer service at Sunnyvale Bar & Grill. Proven ability to multitask effectively while delivering personalized service. Skilled in mixology and maintaining cleanliness, ensuring an exceptional guest experience. Recognized for building strong relationships with customers and enhancing satisfaction through attentive service.

Overview

13
13
years of professional experience

Work History

Bartender

Sunnyvale Bar & Grill
01.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Cracker Barrel
04.2014 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Texas Roadhouse
08.2019 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Insurance Producer

State Farm
06.2019 - 07.2022
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Adhered to all regulations for insurance sales.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.

Lifeguard

Town of Addison
05.2012 - 08.2014
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Bachelor of Science - Criminal Justice

Fairmont State University
Fairmont, WV
05-2026

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Cleanliness and hygiene
  • Customer service expertise
  • Memory retention
  • Mixology
  • Beer and wine recommendations

Timeline

Bartender

Sunnyvale Bar & Grill
01.2023 - Current

Server

Texas Roadhouse
08.2019 - 07.2022

Insurance Producer

State Farm
06.2019 - 07.2022

Server

Cracker Barrel
04.2014 - 03.2023

Lifeguard

Town of Addison
05.2012 - 08.2014

Bachelor of Science - Criminal Justice

Fairmont State University

Similar Profiles

CREATE PROFILE
Isaac Moses