Isaac Nelson
Pensacola,FL
Summary
Proven leader and skilled tile installer, I spearheaded Shockley Family Flooring LLC, enhancing customer satisfaction through innovative business strategies and exceptional service. Expert in customer relations and inventory management, my approach significantly boosted repeat business. My adept relationship building and technical proficiency in flooring installation stand out, ensuring project excellence and operational efficiency.
Overview
2
2
years of professional experience
Work History
Owner Operator/ Tile Installation
Shockley Family Flooring Llc
Orlando, FL
06.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Customer Service
- Teamwork and Collaboration
- Inventory Management
- Inventory Control
- Business Leadership
- Inventory Tracking and Management
- Purchasing and planning
- Schedule Management
- Records Organization and Management
Desktops, Laptops, and Mobile Devices
- Employee Relations
- Employee Scheduling
- Budget Control
- Staff training/development
- Delegating Work
- Performance Improvement
- Employee Motivation
- Hiring and Onboarding
- Staff Scheduling
- Sound Judgment
- Tile, vinyl, lvp, vct, laminate installation
Timeline
Owner Operator/ Tile Installation
Shockley Family Flooring Llc
06.2022 - Current