Small business owner with extensive experience in tile floor and showers at Tropic Tile LLC. Expert in project estimating and customer relations, successfully managing over 50 - 60 projects a year while fostering strong client relationships and retention for future projects. I showcase a lot of my work on my business Instagram page at @Tropic_Tile. The average annual revenue has been around $110,000 with a total of last 8 years in business being about $800,000. The most employee's I have had at one time is 4, with a consistent 1 or 2 throughout the years. Mostly residential but have worked on large commerical projects such as The Cheesecake Factory, the Mayo Clinic, a few schools, and a handful of other restaurants. These larger commercials projects taught me how to communicate and operate with other trades, project managers, and superintendents. The majority of my residential projects have been higher end remodels with a focus on above par quality outcome. Proven track record in operations management and business planning, ensuring high customer retention and satisfaction.
Installed ceramic, porcelain, marble, stone, and more in over 100 bathrooms, kitchens, flooring, and more. As sole owner I was responsible for estimating, following leads, billing, and customer relations and customer retention for contractors and return customers.
Responsible for all facets of jobsite operation, and customer relations.