Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Olayemi

Atlanta,GA

Summary

With my vast experience in customer care satisfaction and my managerial skills, l'm confident of been able to provide effective and efficient service across several discipline. Both in clinical settings and health insurance practices

Overview

8
8
years of professional experience

Work History

Customer Service Representative

MacDonald's Restaurant
Atlanta, GA
06.2024 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies to improve customer relations.
  • Analyzed customer feedback and developed action plans for improvement.

Dental Technician/assistance

Ekiti State Government
Ifaki, Ekiti
02.2016 - 11.2023
  • Answered customer inquiries over the phone and via email.
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.
  • Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
  • Identified opportunities to upsell additional services when appropriate.
  • Ensured compliance with company policies regarding privacy laws and data protection regulations.
  • Participated in team meetings to discuss strategies for improving customer satisfaction levels.
  • Work with the dental surgeon during surgical procedures

Education

Associate of Science - Human Resources Management

Institute of Safety Management & Human Resources M
Oyo-state
11-2023

Associate of Science - Health Safety And Environment

International Institution of Project And Safety
Oyo-state
11-2023

Bachelor of Science - Anatomy

Ladoke Akintola University of Technology
Ogbomosho
03-2022

Associate of Science - Dental Technician/assistant

Kwara State College of Health Technology
Offa
06-2015

Skills

  • Customer Service
  • Payment Processing
  • Data Entry
  • Email correspondence
  • Human resources management
  • Health safety management
  • Environmental safety management

Timeline

Customer Service Representative

MacDonald's Restaurant
06.2024 - Current

Dental Technician/assistance

Ekiti State Government
02.2016 - 11.2023

Associate of Science - Human Resources Management

Institute of Safety Management & Human Resources M

Associate of Science - Health Safety And Environment

International Institution of Project And Safety

Bachelor of Science - Anatomy

Ladoke Akintola University of Technology

Associate of Science - Dental Technician/assistant

Kwara State College of Health Technology
Isaac Olayemi