Isaac Palacios
Miami
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Hole In The Wall Restaurant
Miami
04.2025 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Host
Flanigan's Seafood Bar and Grill
Doral
10.2024 - 04.2025
- Greeted guests upon arrival and provided them with menus.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Sales Associate
AutoZone
Miami
09.2023 - 10.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Helped customers find specific products, answered questions, and offered product advice.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
American High School Academy
Miami, FL05-2020
Skills
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Patient care
Certification
- BLS Certification
Languages
English
Full Professional
Spanish
Full Professional
About Me
- I am 23 years old
- Always have been interested in working in a hospital environment
- Love to hangout with friends
- Gym Rat
- Soon to be starting EMT school with a goal of becoming a Firefighter
Timeline
Server
Hole In The Wall Restaurant
04.2025 - Current
Host
Flanigan's Seafood Bar and Grill
10.2024 - 04.2025
Sales Associate
AutoZone
09.2023 - 10.2024
High School Diploma -
American High School Academy
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