Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ISAAC QUOIE

Lexington,KY

Summary

Dynamic Network Technician with proven expertise at Itg Communications Group in resolving complex network issues and enhancing system performance. Skilled in network troubleshooting and team leadership, I successfully implemented process improvements that elevated operational efficiency. Committed to maintaining high standards of data security and customer relations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Network Technician

Itg Communications Group
Lexington, KY
01.2024 - Current
  • Resolved complex performance issues related to network configurations, applications, protocols.
  • Deployed patches and updates for existing systems on a regular basis.
  • Collaborated with IT teams when necessary to ensure proper implementation of projects.
  • Maintained records of repairs, upgrades, installations and other maintenance activities.
  • Tested and evaluated network systems to eliminate problems and make improvements.

Network Maintenance Technician

National OnDemand
Lexington, Kentucky
11.2023 - 02.2024
  • Executed cable installation, maintenance, and repair tasks to maintain network integrity.
  • Identified and resolved cable faults to ensure uninterrupted signal transmission.
  • Validated end-to-end service provisioning for high-performing cable networks.
  • Ensured precise terminations across cross connects, patch panels, and routers.

Operations Supervisor

Walgreens
Phoenixville, PA
09.2022 - 11.2023
  • Trained employees to maximize team productivity and performance.
  • Developed and optimized standard practices, reducing labor expenses.
  • Enforced compliance with regulations and company policies to enhance workplace safety.
  • Assisted customers with inquiries to foster brand loyalty and strengthen business relationships.

Operation Specialist

Martin Brower
Coatesville, PA
06.2017 - 09.2022
  • Recommended process improvements to adapt to changing business demands.
  • Maintained database systems for tracking and analyzing operational data.
  • Generated detailed reports outlining findings and actionable recommendations.
  • Developed and implemented operational plans and budgets aligned with organizational goals.

Production Specialist

Microchip
Portland, OR
01.2014 - 05.2017
  • Followed documentation to establish proper assembly and processing procedures.
  • Executed soldering, epoxy dispensing, and component assembly at circuit board level.
  • Contributed to development of new products and processes to enhance innovation.
  • Streamlined production processes, increasing efficiency and reducing costs.

Network Support Technician

Libel Cell
Phoenixville, PA
02.2009 - 09.2011
  • Executed cabling and installed data drops for new node installations.
  • Maintained network connectivity for workstations, servers, and network devices.
  • Troubleshot hardware and software to identify and resolve network issues.
  • Collaborated with outside vendors for fiber installation and service delivery.
  • Assessed security measures and recommended upgrades to the network administrator.

Education

BSc - Cyber Security

Immaculata University
Immaculata, PA
07-2027

Associate of Applied Science - Information Technology

Heald College
Portland, Oregon
02.2012

Skills

  • Administrative support
  • Data visualization
  • Time management
  • Inventory control
  • Artificial intelligence
  • Written communication
  • Data analysis
  • Customer relations
  • Team leadership
  • Microsoft Office Suite
  • Operational planning
  • Critical thinking
  • Software AG Natural
  • Network troubleshooting
  • Cybersecurity analysis
  • Data security

Certification

  • Cyber Security Training Certificate, Cybrary
  • Body Language for Leaders, National Association of State Boards of Accountancy (NASBA), #140940

Timeline

Network Technician

Itg Communications Group
01.2024 - Current

Network Maintenance Technician

National OnDemand
11.2023 - 02.2024

Operations Supervisor

Walgreens
09.2022 - 11.2023

Operation Specialist

Martin Brower
06.2017 - 09.2022

Production Specialist

Microchip
01.2014 - 05.2017

Network Support Technician

Libel Cell
02.2009 - 09.2011

BSc - Cyber Security

Immaculata University

Associate of Applied Science - Information Technology

Heald College

Similar Profiles

CREATE PROFILE