Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
Developed long-range plans for business growth, resulting in increase in annual sales.
Built talent pipeline to support business growth and enduring success.
Negotiated high-value contracts and partnerships to expand market presence.
Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Ensured operational excellence across all departments to meet and exceed customer expectations.
Optimized supply chain to reduce materials costs and improve distribution.
Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
Analyzed financial statements and forecasts to improve programs, performance and policies.
Sales Associate
Academy Sports + Outdoors
El Paso, TX
02.2021 - 03.2022
Organized store by returning merchandise to proper areas and restocked displays.
Developed trusting relationships with customers by making personal connections.
Trained new team members in cash register operation, stock procedures, and customer services.
Engaged customers in friendly, professional dialogue to determine needs.
Helped customers find specific products, answered questions, and offered product advice.
Prepared merchandise for purchase or rental.
Recommended, selected and located merchandise based on customer desires.
Described merchandise and explained use, operation and care.
Collected payments and provided accurate change.
Used technology resources to assist customers in locating and selecting items.
Education
Some College (No Degree) - Business Administration
Professor de educação física at EMEF JOSE BENTO DE ASSIS, PROF. Rua SAO GONCALO DO RIO DAS PEDRAS, 140. VILA MARA - Cep: 08081-000.Professor de educação física at EMEF JOSE BENTO DE ASSIS, PROF. Rua SAO GONCALO DO RIO DAS PEDRAS, 140. VILA MARA - Cep: 08081-000.
Masters Research Assistant at University Of Texas At El Paso - Aerospace CenterMasters Research Assistant at University Of Texas At El Paso - Aerospace Center