Isaac Torrez
Salinas,California
Summary
Motivated Criminal Justice major seeking a Juvenile Probation Officer position to gain practical experience working with at-risk youth. Committed to promoting rehabilitation, accountability, and positive behavioral change through supportive supervision and community-based programs. Eager to contribute to the juvenile justice system while continuing to my professional development.
Overview
7
7
years of professional experience
Work History
Security Officer
Santa Cruz Seaside Company
06.2025 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Responded swiftly to incidents, providing immediate assistance and support.
- Conducted regular patrols, identifying potential hazards and maintaining safety protocols.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Collaborated with local law enforcement during emergency situations to enhance response efficiency.
Crew Team Member
In N Out
06.2024 - 06.2025
- Delivered exceptional customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
- Operated cash register efficiently, managing transactions and maintaining accurate financial records.
- Collaborated with team members to maintain cleanliness and organization in dining area and kitchen.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
Outreach Intern
PVPSA
08.2024 - 12.2024
- Developed outreach strategies to engage community stakeholders and increase program awareness.
- Analyzed feedback from outreach efforts to refine strategies and improve engagement metrics.
- Maintained comprehensive records of contacts made during outreach activities, facilitating follow-up communication as needed.
- Actively participated in team meetings and contributed ideas for program improvement and growth.
Dicks Sporting Goods
11.2023 - 01.2024
- Collaborated with team members to achieve store sales goals consistently.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Volunteer
Iglesia De Jesucristo Israel
06.2018 - 08.2022
- Developed communication materials for congregation updates, increasing member engagement and participation rates.
- Provided administrative support by organizing schedules and maintaining records for church activities and meetings.
- Adapted quickly to changing needs within the church community, demonstrating flexibility in various roles during events.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
Education
Associate of Science - Administration of Justice
Hartnell College
Salinas, CA05-2023
High School -
Everett Alvarez High School
Salinas, California05-2021
Bachelor of Science - Administration of Justice
San Jose State University
San Jose, CA05-2025
Skills
- Problem-solving
- Teamwork and collaboration
- Proficient in Spanish and English
- Reliable and Flexible
- Counseling and mentoring youth
- Rapport-building with at-risk youth and families
- Familiarity with local, state, and federal juvenile laws
- Knowledge of confidentiality laws (eg, HIPAA, FERPA)
- De-escalation strategies
- Substance abuse awareness
- Active listening
- Time management and organizational skills
- Cultural sensitivity and awareness
Timeline
Security Officer
Santa Cruz Seaside Company
06.2025 - Current
Outreach Intern
PVPSA
08.2024 - 12.2024
Crew Team Member
In N Out
06.2024 - 06.2025
Dicks Sporting Goods
11.2023 - 01.2024
Volunteer
Iglesia De Jesucristo Israel
06.2018 - 08.2022
Associate of Science - Administration of Justice
Hartnell College
High School -
Everett Alvarez High School
Bachelor of Science - Administration of Justice
San Jose State University
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