Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Urias

Owatonna,MN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Fulfillment Lead

Lowe's
07.2022 - 12.2023
  • Handled production picking, packing and shipping orders.
  • Handled escalated customer service issues related to order fulfillment, providing prompt resolutions that enhanced overall client satisfaction.
  • Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Cashier

HyVee Fast And Fresh
11.2020 - 07.2022
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Delivered exemplary customer service and warmly greeted guests.
  • Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
  • Rang up customers' orders by scanning products and keying prices into register.
  • Facilitated sales of services and goods.
  • Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
  • Finalized sales and collected payments by totaling order and accepting tender from customer.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Promoted special offers and discounts to customers to maximize sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.

Personal Support Aide

Integra
05.2017 - 04.2020
  • Enhanced client satisfaction by providing personalized care and support in daily living activities.
  • Supported clients through physical therapy exercises prescribed by healthcare professionals, aiding in injury rehabilitation or improved mobility.
  • Performed light housekeeping tasks to maintain a clean and safe living environment for clients.
  • Closely adhered to individualized care plans, ensuring consistency in support services provided across all team members.
  • Aided clients in personal hygiene tasks such as bathing, grooming, and dressing to promote dignity and selfesteem.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for optimal health outcomes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.

Education

High School Diploma -

Farmington High School
Farmington, MN
06.2009

Skills

  • Labeling expertise
  • Customer Service
  • Friendly and Courteous
  • Loading and unloading
  • Order Picking
  • Heavy Lifting
  • Fulfillment Processing
  • Order Accuracy
  • Customer Relationships
  • Cleaning procedures

Timeline

Fulfillment Lead

Lowe's
07.2022 - 12.2023

Cashier

HyVee Fast And Fresh
11.2020 - 07.2022

Personal Support Aide

Integra
05.2017 - 04.2020

High School Diploma -

Farmington High School

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Isaac Urias