Isaac Valadez
Orondo,WA
Summary
A hard worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Positive minded worker willing to attack anything straight on. Enjoys a good challenge as well is grateful for constructive criticism. Always wanting to learn new things and become the best at it.
Overview
3
3
years of professional experience
Work History
Host/Busser
Mission Ridge
11.2023 - 01.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Server
Campbell's Resort
01.2023 - 10.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host/Busser/Food-runner/Expo
Campbell's Resort
03.2021 - 01.2023
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Assisted managers with quickly resolving service- and food-related issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Education
High School Diploma -
Chelan High School
Chelan, WA06.2023
Skills
- Exceptional communication skills
- Teamwork skills
- Adaptability
- Bilingual
- Strong work ethic
- Attention to detail
- Customer service skills
- Digital literacy
Languages
Spanish
Full Professional
Timeline
Host/Busser
Mission Ridge
11.2023 - 01.2024
Server
Campbell's Resort
01.2023 - 10.2023
Host/Busser/Food-runner/Expo
Campbell's Resort
03.2021 - 01.2023
High School Diploma -
Chelan High School
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