Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaac Velazquez

Canoga Park,CA

Summary

Dedicated and compassionate individual looking to provide managerial and management support in developmental learning environment.

Overview

10
10
years of professional experience

Work History

Owner

Fallen Petals Landscaping
01.2016 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and motivated employees to perform daily business functions.
  • Developed loyal clientele through attentive listening skills that led to accurate interpretation of their design preferences.
  • Conducted thorough research to resolve complex client issues, exceeding expectations for problem-solving capabilities.

Service Manager

Chipotle Mexican Grill
06.2014 - 01.2016
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Analyzed service reports to identify areas of improvement.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.

Education

High School Diploma -

West Valley Occupational Center
Woodland Hills, CA
01-2020

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Staff Management
  • Attention to Detail

Languages

Spanish
Limited Working

Timeline

Owner

Fallen Petals Landscaping
01.2016 - Current

Service Manager

Chipotle Mexican Grill
06.2014 - 01.2016

High School Diploma -

West Valley Occupational Center

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Isaac Velazquez