Isaac Velazquez
Canoga Park,CA
Summary
Dedicated and compassionate individual looking to provide managerial and management support in developmental learning environment.
Overview
10
10
years of professional experience
Work History
Owner
Fallen Petals Landscaping
01.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Developed loyal clientele through attentive listening skills that led to accurate interpretation of their design preferences.
- Conducted thorough research to resolve complex client issues, exceeding expectations for problem-solving capabilities.
Service Manager
Chipotle Mexican Grill
06.2014 - 01.2016
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Analyzed service reports to identify areas of improvement.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
Education
High School Diploma -
West Valley Occupational Center
Woodland Hills, CA01-2020
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Staff Management
- Attention to Detail
Languages
Spanish
Limited Working
Timeline
Owner
Fallen Petals Landscaping
01.2016 - Current
Service Manager
Chipotle Mexican Grill
06.2014 - 01.2016
High School Diploma -
West Valley Occupational Center