Isaac Welch

Lakewood,WA

Summary

Adept Senior Service Technician and Team Lead with a proven track record at Jiffy Lube and Jack in the Box. Quickly advancing in each workplace while streamlining operations and enhancing team performance through effective collaboration and mechanical aptitude. Demonstrated excellence in vehicle maintenance and safety procedures, significantly reducing downtime and fostering a productive work environment. Offering strong physical stamina and willingness to learn and grow in a hands-on environment. Bringing an ability to grasp electrical and mechanical systems as well as safety procedures quickly. Ready to use and develop problem-solving and teamwork skills in an Apprentice Lineman role.

Work History

Senior Service Technician

Jiffy Lube

10.2023 - 11.2024

Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.
Maintained detailed records of all service activities, enabling accurate tracking of equipment history and warranty information.
Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
Reduced downtime of service calls by quickly diagnosing and resolving technical issues.
Typically servicing 30-50 vehicles per day with a variety of problems and needs

Team Lead

Jack in the Box

12.2021 - 06.2023

Trained new team members by relaying information on company procedures and safety requirements.
Enhanced overall team performance by providing regular coaching, feedback, and development opportunities.
Managed schedules, accepted time off requests and found coverage for short shifts.
Devised and implemented processes and procedures to streamline operations.

Education

No Degree - Linework

Northwest Lineman College

Meridian, ID

03-2025

Associate of Arts - Business Administration

Pierce College

Puyallup, WA

06-2024

High School Diploma -

Puyallup High School

Puyallup, WA

06-2024

Skills

Machine operation
Vehicle maintenance and repair
Mechanical aptitude
Service order management
Teamwork and collaboration
Attention to detail
Safety procedures

Dedicated and strong work ethic
Safety awareness
Waste management
Hand and power tools
Problem-solving
Customer relations

Certification

Aerial-Lift Rescue Certification
Chainsaw Safety and Maintenance Certification
Class A Commercial Driver’s License with Air Brakes*
Climbing Certification
CPR Certification
Digger Derrick Safety Certification
Enclosed-Space Rescue Certification
First Aid Certification
OSHA 10-Hour ET&D
Pole-Top Rescue Certification
Smart Grid Electrical Devices Certification