Isabel Arestigui
Carson City,NV
Summary
Dynamic team leader with a proven track record at PrimeSource, enhancing operational efficiency through effective training and performance improvement. Skilled in conflict resolution and resource allocation, I fostered a collaborative environment that empowered team members, driving accountability and achieving strategic goals. Committed to quality improvement and team motivation. I am a reliable person always on time and always doing overtime.
Overview
7
7
years of professional experience
Work History
Scheduler
Carson Medical Group
Carson City, NV
08.2025 - 02.2026
- Coordinated scheduling for clinical staff, optimizing resource allocation and minimizing patient wait times.
- Implemented electronic scheduling system, enhancing efficiency and accuracy in appointment management.
- Developed streamlined processes for appointment confirmations, reducing no-show rates significantly.
- Collaborated with healthcare providers to resolve scheduling conflicts promptly, ensuring continuity of care.
- Maintained accurate records of appointments and cancellations, supporting compliance standards in healthcare operations.
- Enhanced communication channels between departments to facilitate effective coordination of patient schedules.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Team Leader/CNC Machine Operator
PrimeSource
Carson City, NV
03.2021 - 07.2025
- Led project teams to enhance operational efficiency and meet strategic goals.
- Developed and implemented training programs to improve team performance and skillsets.
- Evaluated team performance metrics to identify areas for improvement and drive accountability.
- Fostered a positive work environment by promoting open communication and team engagement initiatives.
- Managed resource allocation effectively to optimize workflow and meet tight deadlines.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- I had to directly reach out to customers for returns, replacement and new orders.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Leader
Tacobell
Carson City, NV
04.2019 - 06.2020
- Led team of 15 in daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new employees on company policies and operational procedures.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Monitored compliance with health and safety regulations to ensure a safe working environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
GED -
Carson High School
Carson City, NVSkills
Problem-solving
Attention to detail
Team motivation
Staff training
Work Planning and Prioritization
Performance improvement
Goal setting
Quality improvement
Conflict resolution
Daily workflow improvement
Safety processes and procedures
Team building
Flexible schedule
Issue resolution
Complaint resolution
Employee training
Leadership
Time management
Reliability
Computer skills
Strong work ethic
Schedule coordination
Effective multitasking
Telephone etiquette
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Scheduler
Carson Medical Group
08.2025 - 02.2026
Team Leader/CNC Machine Operator
PrimeSource
03.2021 - 07.2025
Team Leader
Tacobell
04.2019 - 06.2020
GED -
Carson High School