Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabel Baldwin

Mesa,Arizona

Summary

Hardworking Medical Assistant with extensive experience excelling in patient care and proficient in phlebotomy. Proven ability to enhance patient experiences through compassionate communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Heartfit for Duty
08.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, vital signs, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

Ideal Option
03.2020 - 03.2021
  • Obtained client medical history, vital signs, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Phlebotomist

Interpath Laboratory
01.2020 - 03.2020
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Phlebotomist

American Red Cross
10.2017 - 01.2020
  • Obtained vital signs and patient medical history prior to blood donation
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Education

No Degree - Phlebotomy

Phlebotomy Training Experts
Van Nuys, CA
08-2016

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • EMR / EHR
  • Phlebotomy
  • Procedure assistance
  • Immunization administration
  • Specimens collection and processing
  • Insurance claims
  • Insurance authorizations
  • Appointment setting

Certification

  • CCMA - Certified Clinical Medical Assistant
  • ACLS Certification

Timeline

Medical Assistant

Heartfit for Duty
08.2021 - Current

Medical Assistant

Ideal Option
03.2020 - 03.2021

Phlebotomist

Interpath Laboratory
01.2020 - 03.2020

Phlebotomist

American Red Cross
10.2017 - 01.2020

No Degree - Phlebotomy

Phlebotomy Training Experts

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Isabel Baldwin