Isabel Baldwin
Mesa,Arizona
Summary
Hardworking Medical Assistant with extensive experience excelling in patient care and proficient in phlebotomy. Proven ability to enhance patient experiences through compassionate communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Heartfit for Duty
08.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, vital signs, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Ideal Option
03.2020 - 03.2021
- Obtained client medical history, vital signs, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Phlebotomist
Interpath Laboratory
01.2020 - 03.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Phlebotomist
American Red Cross
10.2017 - 01.2020
- Obtained vital signs and patient medical history prior to blood donation
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
No Degree - Phlebotomy
Phlebotomy Training Experts
Van Nuys, CA08-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- EMR / EHR
- Phlebotomy
- Procedure assistance
- Immunization administration
- Specimens collection and processing
- Insurance claims
- Insurance authorizations
- Appointment setting
Certification
- CCMA - Certified Clinical Medical Assistant
- ACLS Certification
Timeline
Medical Assistant
Heartfit for Duty
08.2021 - Current
Medical Assistant
Ideal Option
03.2020 - 03.2021
Phlebotomist
Interpath Laboratory
01.2020 - 03.2020
Phlebotomist
American Red Cross
10.2017 - 01.2020
No Degree - Phlebotomy
Phlebotomy Training Experts
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