- Customer-savvy team player accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Hi, I’m
Isabel Bautista
Lilburn,GA
Summary
Overview
3
years of professional experience
2
Languages
Work History
Olive GardenDuluth, GA
Host
12.2022 - 03.2023
Job overview
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted managers with quickly resolving service- and food-related issues.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Champs SportsLawrenceville, GA
Assistant Store Manager
11.2019 - 11.2022
Job overview
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
JD SportsBuford, GA
Sales Associate
08.2021 - 09.2021
Job overview
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Education
Berkmar High SchoolLilburn, GA
University Overview
Skills
Interactive communication skills
Hospitality service expertise
Performance improvement
Front-of-house display creation
Staff education and training
Daily workflow improvement
Good Telephone Etiquette
Cash Handling
Timeline
Host
Olive Garden
12.2022 - 03.2023
Sales Associate
JD Sports
08.2021 - 09.2021
Assistant Store Manager
Champs Sports
11.2019 - 11.2022
Berkmar High School