Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isabel Bilyeu

Franklin

Summary

Dynamic and dedicated professional with extensive experience in customer service at multiple resturants. Proven multitasking proficiency and effective time management skills, enhancing guest experiences and driving repeat business. Recognized for fostering team collaboration and adapting quickly to fast-paced environments, consistently achieving high service quality.

Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in a sales role.

Overview

3
3
years of professional experience

Work History

Takeaway/Host

Outback Steakhouse
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server/Host Trainer

California Pizza Kitchen
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Resident Assistant

Western Kentucky University
01.2024 - 05.2024
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

Server

Cracker Barrel Old County Store
06.2022 - 08.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Bachelor of Science - Marketing Sales

Western Kentucky University
Bowling Green, KY
05-2027

High School Diploma -

Franklin High School
Franklin, TN
05-2023

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Accomplishments

Leadership roles in Delta Sigma Pi, business fraternity, including Vice President of Alumni Relations and Vice President of Pledge Education. Along with being a member of Phi Mu.

Timeline

Takeaway/Host

Outback Steakhouse
02.2025 - Current

Server/Host Trainer

California Pizza Kitchen
06.2024 - Current

Resident Assistant

Western Kentucky University
01.2024 - 05.2024

Server

Cracker Barrel Old County Store
06.2022 - 08.2023

Bachelor of Science - Marketing Sales

Western Kentucky University

High School Diploma -

Franklin High School

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