Isabel Brown
Tipp City,OH
Summary
Customer-focused professional with extensive experience delivering exceptional service in fast-paced, high-volume environments. Proven ability to increase average ticket sales through strategic product pairings and effective suggestive selling. Trusted to train and mentor new employees on service standards, operational protocols, and product knowledge. Highly proficient in POS systems, order accuracy, and cash handling, consistently maintaining zero discrepancies across thousands of transactions.
Overview
2
2
years of professional experience
Work History
Server
Bloomin' Brands
01.2024 - Current
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and restaurant protocols.
- Managed cash register operations, handling transactions with accuracy and efficiency.
- Adapted to fast-paced environments while maintaining high service standards.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
To-Go Server
Bloomin' Brands
01.2024 - Current
- Managed order accuracy through meticulous attention to detail during food preparation and packaging.
- Collaborated with kitchen staff to ensure timely and efficient order fulfillment for take-out services.
- Resolved customer inquiries and concerns promptly, fostering positive relationships with patrons.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Education
High School Diploma -
Ohio Digital Learning School
Maumee, OH05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Menu memorization
- Team collaboration
- Sales techniques
- Order accuracy
- Quality control
- Food safety practices
- Suggestive selling
Timeline
Server
Bloomin' Brands
01.2024 - Current
To-Go Server
Bloomin' Brands
01.2024 - Current
High School Diploma -
Ohio Digital Learning School