Isabel Cardenas Gonzalez
Rex,GA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills and experience. Proven ability to enhance guest experiences through suggestive selling and personalized service, fostering repeat business. Committed to maintaining cleanliness standards and collaborating effectively with team members to ensure seamless operations in all environments.
Overview
4
4
years of professional experience
Work History
Server
First Watch
06.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Longhorn Steakhouse
02.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, glassed and helped out togos.
Server/Bartender
Olive Garden
02.2023 - 01.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Texas Roadhouse
01.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
East Burke High School
Connelly Springs, NC08.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Menu memorization
- Team collaboration
- Sales expertise
- Suggestive selling
- Wine pairing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
First Watch
06.2024 - Current
Server
Longhorn Steakhouse
02.2024 - 02.2025
Server/Bartender
Olive Garden
02.2023 - 01.2024
Server
Texas Roadhouse
01.2021 - 02.2023
High School Diploma -
East Burke High School
Similar Profiles
Damian SeymourDamian Seymour
Dishwasher at First WatchDishwasher at First Watch
Hannah MandHannah Mand
Server at First WatchServer at First Watch
Gabriela KaminskyGabriela Kaminsky
Server at First WatchServer at First Watch
Adilene VelezAdilene Velez
Customer Service Representative/ Team Lead at Vimo IncCustomer Service Representative/ Team Lead at Vimo Inc
Zanyra ThomasZanyra Thomas
Delivery Associate at Sino LogisticsDelivery Associate at Sino Logistics