Isabel Esparza
Mesa,AZ
Summary
Motivated individual with experience in food service roles and effective team collaboration. Ensures efficient workflow during busy shifts by communicating clearly with team members and kitchen staff. Maintains cleanliness and organization to create enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Breakfast At Tinas
Apache Junction, AZ
11.2025 - 03.2026
- Adapted to diverse customer needs, providing personalized dining experiences.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Dennys Corp
Apache Junction, AZ
08.2025 - 10.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Managed order accuracy through effective communication with kitchen staff.
Server
Dennys Restaurant
Mesa, AZ
02.2025 - 04.2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order accuracy through effective communication with kitchen staff.
- Maintained cleanliness and organization of dining area to ensure pleasant dining experience.
- Collaborated with team members to optimize workflow during peak hours.
Cashier/FOH Team Member
Marriott
Mesa, AZ
10.2024 - 02.2025
- Collaborated with team members to enhance operational efficiency during peak hours.
- Monitored food safety standards, ensuring compliance with health regulations and policies.
- Implemented best practices for cash handling, minimizing discrepancies in daily reports.
- Worked flexible schedule and extra shifts to meet business needs.
Front Desk Receptionist
Gardens At Ocotillo Senior Living
Chandler, AZ
06.2024 - 09.2024
- Greeted and assisted residents and visitors, ensuring a welcoming environment.
- Managed phone inquiries, directing calls to appropriate departments efficiently.
- Processed resident requests and concerns promptly, fostering strong relationships.
- Assisted in maintaining accurate records of resident information and daily activities.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
Waffle House Restaurant
Apache Junction, AZ
04.2024 - 04.2024
- Provided attentive service to guests, ensuring timely order delivery and satisfaction.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to streamline service processes during peak hours.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier/FOH Team Member
Shake Shack
Scottsdale, AZ
08.2022 - 09.2022
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization at service counters and dining areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, restocking items as needed to ensure availability.
To-Go Specialist
Cheddars Stratch Kitchen
Chandler, AZ
05.2022 - 05.2022
- Prepared and packaged to-go orders efficiently for timely customer pickup.
- Maintained cleanliness and organization of work area to ensure food safety standards.
- Collaborated with team members to streamline order fulfillment processes for improved service speed.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Customer Returns Associate
Amazon
Phoenix, AZ
08.2021 - 04.2022
- Processed customer returns efficiently, ensuring compliance with company policies.
- Conducted quality checks on returned products, ensuring adherence to return standards.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- High volume dining
- Food running
- Team collaboration
- Table bussing
- Relationship management
- Warm and friendly
Timeline
Server
Breakfast At Tinas
11.2025 - 03.2026
Server
Dennys Corp
08.2025 - 10.2025
Server
Dennys Restaurant
02.2025 - 04.2025
Cashier/FOH Team Member
Marriott
10.2024 - 02.2025
Front Desk Receptionist
Gardens At Ocotillo Senior Living
06.2024 - 09.2024
Server
Waffle House Restaurant
04.2024 - 04.2024
Cashier/FOH Team Member
Shake Shack
08.2022 - 09.2022
To-Go Specialist
Cheddars Stratch Kitchen
05.2022 - 05.2022
Customer Returns Associate
Amazon
08.2021 - 04.2022