Isabel Fakhoury
Rancho Cucamonga,CA
Summary
A dedicated and highly motivated professional with a passion for creating positive work environments and driving success. Possesses a proven track record of excelling in sales environments while prioritizing the well-being of team members and clientele. Known for exceptional interpersonal skills and the ability to collaborate effectively with colleagues at all levels. Experienced in providing comprehensive support to individuals of diverse backgrounds, ages, and medical needs, ensuring their satisfaction and fostering long-term relationships.
Overview
4
4
years of professional experience
Work History
Senior Sales Representative
Club Pilates Upland
02.2023 - Current
- Handled cash register operations and customer transactions to process payments.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Leveraged social media platforms as a tool for generating leads and staying connected with clients.
- Increased sales revenue and successfully reached for Highest level tier in Sales revenue/gross per month by building and maintaining strong relationships with key clients.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
- Attained top-ranking sales performance among peers through persistence, resilience, and strong prospecting skills.
- Kept detailed track of sales and customer information in company system.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Barista/Cashier
Brews Bees
09.2022 - 02.2023
- (The reason for resigning so early was that work management didn't give employees quality amount of hours and business just opened so had major changes that would leave me unequipped to continue)
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Used POS and Email system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Employee
Pepo Melo
08.2020 - 12.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Played a role as team leader in group projects, delegating tasks and providing feedback.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High school diploma -
UC Riverside
Riverside, CA02.2026
Skills
- Organization
- Sales strategy development
- Client Account Management
- Goal-Oriented
- Strategic Prospecting
- POS Systems
- Relationship selling
- Client Service
- Pricing and Labeling
- Customer Service
- Stress Management
- Team Leadership
Additional Information - Availability
Effective as of 2/7/2024:
- Tuesdays: All day
- Wednesdays: Mornings until 2:30pm
- Saturdays: All day
- Thursdays: All day
I am open to accommodating shadowing and internship requests, and I am committed to coordinating schedules to ensure smooth collaboration! Due to my concurrent commitments to school and work, I can reliably commit to being present 2-3 times per week. Moreover, my schedule flexibility extends into the spring and summer months, with potential for increased availability. I am adaptable and willing to adjust my schedule as needed to facilitate teamwork and productivity. Thank you
Timeline
Senior Sales Representative
Club Pilates Upland
02.2023 - Current
Barista/Cashier
Brews Bees
09.2022 - 02.2023
Employee
Pepo Melo
08.2020 - 12.2021
High school diploma -
UC Riverside
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