Isabel Gomes
Orem
Summary
Dedicated and skilled social worker with a strong background in crisis intervention, care management, individual and group counseling, and fostering supportive, client-centered environments. Recognized for effective communication, empathy, and strong problem-solving abilities, with a consistent focus on achieving positive outcomes for individuals and communities.
Strong record of advocating for at-risk populations and delivering mental health support, particularly in underserved urban areas impacted by poverty. Adept at navigating complex systems, adapting to evolving challenges, and working collaboratively within interdisciplinary teams to meet diverse client needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
School Social Worker
Provo City School District
04.2016 - Current
- Provided crisis intervention and established safe, supportive environments for students experiencing emotional distress, ensuring timely referrals to appropriate services.
- Conducted risk assessments and collaborated with staff to create and implement safety plans for students at risk of self-harm or violence.
- Maintained strict compliance with federal, state, and local regulations regarding child protection, confidentiality, risk reporting, and documentation.
- Collaborated closely with teachers, administrators, and support staff to develop and implement intervention strategies for students requiring additional academic or behavioral support.
- Delivered individual and group counseling sessions to address a range of social, emotional, and behavioral concerns, enhancing overall student well-being.
- Led professional development workshops for school personnel on social-emotional learning, trauma-informed care, and mental health awareness.
Crisis & Medical Social Worker
Intermountain Healthcare
06.2014 - 08.2023
- Provided therapeutic crisis and supportive interventions services to patients and families facing acute and chronic issues, including psychiatric emergencies, domestic violence, substance use crises.
- Conducted comprehensive assessments of patients’ medical, mental health, psychosocial, and connected patients to community-based resources, including housing support, mental health services, financial aid, and substance use treatment.
- Maintained accurate, confidential documentation of assessments, interventions, and progress notes in compliance with HIPAA and institutional policies.
- Mediated between patients, families, and interdisciplinary medical teams to ensure clear communication, shared decision-making, and holistic care coordination.
- Collaborated with external agencies such as DCFS, Adult Protective Services, and law enforcement to support vulnerable or at-risk individuals.
- Developed and applied culturally competent practices through continued education, ensuring sensitive and effective support for diverse populations.
Development Counselor Intern
Deseret Industries
09.2013 - 04.2014
- Performed psychosocial assessments and career counseling
- Provided brief therapy and crisis intervention as needed
- Coordinated with associates, development team, and community resources to assist associates according to needs
- Administered and interpreted standardized assessment tests, such as MBTI, Coops, WOWI, WRAT, and ONET
Therapist Intern
Department of Child and Family Services
04.2013 - 08.2013
- Interviewed, assessed, and prepared family and home risk assessments for judges
- Joined in collateral meetings with patients, parents, schools, law enforcement
- Advocated on behalf of patients and families where appropriate for needed resources
- Completed timely and accurate documentation according to agency guidelines
Graduate Research/Teacher Assistant
Brigham Young University
09.2012 - 04.2013
- Completed research on European mothers’ life satisfaction
- Cleaned and organized a database of survey responses of women from 16 countries in Europe
- Prepared and ensured course materials were online and accessible for student use
Psychiatry Technician
Primary Children's Medical Center, Adolescent RTC
06.2011 - 09.2012
- Facilitated one-on-one and group interactions with patients to support emotional regulation, social skills development, and behavioral goals.
- Maintained a safe, structured, and supportive environment, ensuring the well-being and security of all patients.
- Educated patients on essential coping strategies and life skills to promote self-sufficiency and emotional resilience.
- Collaborated with educators and clinical staff by assisting in classroom settings, supporting instructional activities and student engagement.
Education
MSW -
Brigham Young University
Provo, Utah04.2014
BS - Emphasis in Psychology
Utah Valley University
Orem, Utah08.2011
Skills
- Fluent in Cape Verdean Creole, Portuguese, Spanish, and English
- Proficient in Microsoft Word, Excel, PowerPoint, and spreadsheet management
- Crisis Intervention & Suicide Prevention
- Emotional and Family Support
- Student Advocacy & Academic Support
Languages
Technical Skills
Core Competencies
- Social Skills Training & Anger Management
- Verbal and Written Communication
- Multidisciplinary Team Collaboration
- Strong Decision-Making and Problem-Solving Abilities
- Culturally Responsive Practice
- Ability to Prioritize, Organize, and Meet Deadlines
- Works Effectively Independently and in Team Settings
- Skilled in Engaging Individuals from Diverse Backgrounds
Accomplishments
Utah State PTA Outstanding Support Staff Winner, May 2025
Region 10 PTA Outstanding Support Staff Winner, April 2025
District Social Worker of the Year, May 2024
Certification
- LCSW - Licensed Clinical Social Worker for the State of UTAH
- Professional Educator License for the State of Utah
Timeline
School Social Worker
Provo City School District
04.2016 - Current
Crisis & Medical Social Worker
Intermountain Healthcare
06.2014 - 08.2023
Development Counselor Intern
Deseret Industries
09.2013 - 04.2014
Therapist Intern
Department of Child and Family Services
04.2013 - 08.2013
Graduate Research/Teacher Assistant
Brigham Young University
09.2012 - 04.2013
Psychiatry Technician
Primary Children's Medical Center, Adolescent RTC
06.2011 - 09.2012
BS - Emphasis in Psychology
Utah Valley University
MSW -
Brigham Young University
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