Isabel Gonzales
Hanford,CA
Summary
Dedicated Medical Assistanct with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Jeri Yvonne Movement Disorders
10.2024 - 12.2025
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Implemented electronic health record (EHR) systems for improved data management and access.
Medical Assistant
Prime Pulmonary & Sleep Center
11.2023 - 10.2024
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Administrative Assistant
KINGS VIEW
12.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Medical Assistant
Family HealthCare Network
09.2013 - 10.2022
- Assisted healthcare providers during examinations and procedures, enhancing patient comfort and satisfaction.
- Trained new staff members on office protocols and clinical procedures, fostering a collaborative team environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Dinuba Rural Health Medical Center
10.2000 - 08.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted healthcare providers during examinations and procedures, enhancing patient comfort and satisfaction.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Medical Assisting -
San Joaquin Valley College
Visalia, CA05.2004
Skills
- Anatomy Knowledge
- Insurance Verification
- Medical Office Experience
- Experience Administering Injections
- EMR Systems
- Medical Scheduling
- EClinicalWorks
- Vital Signs
- Computer Skills
- Patient Care
- HIPAA
- Medical Terminology
- Medical Records
- Caregiving
- Data collection
- Typing
- Customer service
- Spanish
- Bilingual
- Triage
- Patient assessment
- Front desk
- Medication administration
- Documentation review
- Organizational skills
- Time management
- Care plans
Certification
- Certified Medical Assistant
- CPR Certification
- BLS Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Assistant/Receptionist
Jeri Yvonne Movement Disorders
10.2024 - 12.2025
Medical Assistant
Prime Pulmonary & Sleep Center
11.2023 - 10.2024
Administrative Assistant
KINGS VIEW
12.2022 - 10.2023
Medical Assistant
Family HealthCare Network
09.2013 - 10.2022
Medical Assistant
Dinuba Rural Health Medical Center
10.2000 - 08.2013
Medical Assisting -
San Joaquin Valley College