Compassionate Peer Support Specialist with strong customer relations and case management skills. Proven ability to manage client communications and develop effective training materials, ensuring timely service delivery and enhanced team performance. Committed to providing the highest quality level of care while maintaining a human touch.
Work History
Peer Supporter Specialist
2 Years 8 Months
INTERIM INC | 11.2023 - Current
Managed client communications to ensure timely service delivery and issue resolution.
Developed training materials to enhance team understanding of operational protocols.
Analyzed data trends to inform project decisions and optimize resource allocation.
Collaborated with cross-functional teams to streamline workflow processes, improving efficiency.
Managed client and parents groups
Documentation and charting
Interperter
1 Year 8 Months
Interlingva, Inc. | 07.2023 - 03.2025
Facilitated accurate communication between clients and service providers
Group session
Individual Session
Industry specific terminology
Cultural awareness and competency
Paraeducator
3 Months
Salinas City Elementary School District | 09.2021 - 12.2021
Supported classroom instruction by assisting students with learning activities.
Provided one-on-one student support and group support.
Implemented individualized education plans to address diverse student needs and promote academic growth.
Collaborated with teachers to develop lesson materials, enhancing engagement and understanding for all students.
Monitored student during outside activities
Provided support with school testings.
Medical Assistant
5 Years 5 Months
Clinica De Salud Del Valle De Salinas - Csvs Commu | 06.2014 - 11.2019
Administered patient care procedures, ensuring adherence to safety and quality standards.
Collaborated with healthcare team to coordinate patient appointments and follow-ups efficiently.
Documented patient information accurately in electronic health record systems for streamlined accessibility.
Educated patients on treatment plans and preventive care practices, enhancing understanding and compliance.
Trained new staff in clinical protocols and operational procedures, fostering a collaborative work environment.
Monitored inventory levels of medical supplies, ensuring availability for uninterrupted patient care delivery.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Science - Mediacal Assistant
Heald College | Salinas CA | 06-2014
Bachelor of Arts - Clinical Child Psychology
Hartnell College | Salinas
Skills
Case Management
Resource linkage
Referral management
Documentation management
Documenting and charting
Compliance monitoring
Expert problem solving
Critical thinking
Analytical thinking
Cultural competency
Customer relations
Client advocacy
Compassionate
Certification
Certified Peer Support Specialist, CalMHSA - September 2024- September 2026.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Peer Supporter Specialist
INTERIM INC
11.2023 - CurrentRead More
Interperter
Interlingva, Inc.
07.2023 - 03.2025Read More
Paraeducator
Salinas City Elementary School District
09.2021 - 12.2021Read More
Medical Assistant
Clinica De Salud Del Valle De Salinas - Csvs Commu
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