At Walmart, I spearheaded initiatives that significantly enhanced digital shopping experiences, leveraging my expertise in e-commerce strategy and exceptional customer service skills. My analytical approach to customer behavior data drove substantial upselling and cross-selling successes, while my mentorship improved team efficiency and service quality. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.