Isabel Jurgen
Norwich,CT
Summary
Professional leader with experience in managing department operations. Proven ability to drive significant improvements through strategic planning and process optimization. Highly reliable, adaptable, and focused on team collaboration to achieve outstanding results. Experienced cleaning expert with a strong track record of delivering high-quality results. Skilled in efficient cleaning practices and meticulous attention to detail, consistently achieving cleanliness. Thrives in dynamic environments, combines effective communication with excellent organizational abilities.
Overview
8
8
years of professional experience
Work History
Housekeeper and Laundry
Salem Woods
02.2019 - Current
- Company Overview: A beautiful wedding venue with 4 Airbnb's.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Took over property mangers roles when needed, such as showing the property and solving any guest related issues.
Cashier/Sales Associate
Adams Hometown Market
06.2016 - 11.2021
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Learned duties for various positions and provided backup at key times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate/Cashier/Customer Service Lead
Marshalls Department Store
11.2017 - 09.2020
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Promoted from part-time associate to full-time accessories lead
Education
High school diploma -
Valley Regional High school
Deep River, CT06.2018
Skills
- Cleaning and organizing
- Teamwork
- Customer service-focused
- Problem-solving abilities
- Critical Thinking
- Computer Proficiency
- Money handling abilities
- Staff Training
- Work Ethic and Integrity
- Adaptability
Timeline
Housekeeper and Laundry
Salem Woods
02.2019 - Current
Sales Associate/Cashier/Customer Service Lead
Marshalls Department Store
11.2017 - 09.2020
Cashier/Sales Associate
Adams Hometown Market
06.2016 - 11.2021
High school diploma -
Valley Regional High school
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