Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Retail Sales Associate
Bath & Body Works
The Woodlands
11.2024 - 03.2025
Assisted customers in selecting products that meet their needs.
Maintained merchandise presentation standards throughout the store.
Managed stock levels and organized inventory on shelves.
Engaged with customers to provide product knowledge and recommendations.
Handled customer inquiries and resolved issues effectively.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted customers with finding the right product for their needs.
Helped customers by answering questions and locating merchandise.
Greeted customers upon entering the store and provided assistance.
Handled customer complaints in a professional manner.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Used product knowledge to suggest items to match client needs.
Customer Service Cashier
Shipley Do-Nuts
spring
08.2024 - 10.2024
Assisted customers with menu selection and provided product information.
Maintained cleanliness and organization of the service area and dining space.
Managed inventory levels by restocking supplies as needed throughout the shift.
Followed food safety guidelines to maintain product quality and safety standards.
Greeted customers and provided friendly customer service.
Resolved customer complaints in a professional manner.
Collected credit card and cash payments to complete transactions for customer orders.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Answered incoming phone calls from customers regarding product availability or store locations.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Refilled and rotated items on shelves to maintain well-stocked inventory.