Diego Medina Pelayo

• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Dealt cards and compared hands to determine winners of games such as blackjack.
• Controlled equipment such as roulette wheels to run games.
• Experience with high limit action.
• Experience with blackjack including 6 deck, double deck, and free bet.
• Experience in carnival games including;

3 Card Poker

Mississippi Stud

Ultimate Texas Poker

• Experience in Asian games;

EZ Baccarat

Dai Baccarat

Asian Poker

Pai Gow Poker

• Quickly and accurately counted drawers at start and end of each shift.
• Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
• Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
• Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.