Isabel Martinez
Houston
Summary
Dynamic and dedicated hospitality professional with exceptional customer service skills, honed at Houston Margaritas. Proven ability to engage guests and enhance their experience while efficiently handling cash transactions. TABC certified, with a strong work ethic and a track record of managing high-volume service environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Houston Margaritas
06.2022 - 11.2024
- Severed over 250+ customers per occasion
- Prepared and served a variety of different margaritas in a high-volume setting
- Engaged with customers with friendly, personalized service and drink recommendations
- Handled cash, credit card transactions and balancing registers at shift end
- Maintain bar cleanliness and restock inventory
Bartender/Server
Blue Island Banquet Hall
02.2018 - 08.2024
- Set up and maintain banquet halls, ensuring proper table arrangements, glassware, and decorations
- Serve food and beverages efficiently during weddings, corporate events, and private parties
- Interact with over 500+ guests in a professional and friendly manner, ensuring satisfication
Hostess/Server
Pappas Seafood House
10.2014 - 05.2019
- Manage reservations, waitlists, and seating arrangements to optimize service flow
- Greet guests, take accurate food and drink orders, and provide menu recommendations
- Upsell menu items to enhance guest experience and maximize sells
- Coordinate with kitchen and bar staff to ensure timely food and drink delivery
Education
High School Diploma -
Davis High School
Houston, Tx06-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- TABC certified
Certification
TABC certified
Timeline
Server
Houston Margaritas
06.2022 - 11.2024
Bartender/Server
Blue Island Banquet Hall
02.2018 - 08.2024
Hostess/Server
Pappas Seafood House
10.2014 - 05.2019
High School Diploma -
Davis High School
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