Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Isabel May

Stephenville

Summary

Customer service professional with expertise in conflict resolution and cash management. Ensures high customer satisfaction in fast-paced environments through reliability and adaptability. Strong interpersonal skills facilitate effective communication and learning in customer-focused settings, enabling quick understanding and application of new concepts for efficient transaction processing.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

HEB Grocery Store
02.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional service, addressing customer inquiries and resolving issues promptly.
  • Managed cash register functions, ensuring accurate cash handling and reconciliation.
  • Collaborated with team members to optimize checkout efficiency during peak hours.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Babysitter

Parents Of Children
01.2023 - Current
  • Supervised daily activities, ensuring safety and engagement for children of varying ages.
  • Communicated regularly with parents to provide updates on children's progress and well-being.
  • Resolved conflicts between children using effective conflict resolution techniques to maintain harmony.
  • Organized and cleaned the home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.

Sales Associate

Blair's Western Wear
07.2024 - 12.2024
  • Enhanced customer experience by providing knowledgeable product recommendations and assisting in merchandise selection.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through personalized service.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Salon Assistant

Rossi Salon
06.2023 - 08.2024
  • Assisted stylists in delivering exceptional customer service and creating a welcoming salon environment.
  • Maintained cleanliness of workstations, tools, and salon areas to ensure compliance with health standards.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Massaged clients' scalp during shampoos.

Education

High School Diploma -

Marble Falls High School
Marble Falls, TX
05-2024

BBA - Finance

Tarleton State University
Stephenville, TX
05-2029

Skills

  • Customer service
  • Client satisfaction
  • Inventory management
  • Adaptability and flexibility
  • Reliability and punctuality
  • Patience and composure

Interests

  • Digital Art and Animation
  • Artificial Intelligence (AI) and Machine Learning
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Graphic Design
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Customer Service Cashier

HEB Grocery Store
02.2025 - Current

Sales Associate

Blair's Western Wear
07.2024 - 12.2024

Salon Assistant

Rossi Salon
06.2023 - 08.2024

Babysitter

Parents Of Children
01.2023 - Current

High School Diploma -

Marble Falls High School

BBA - Finance

Tarleton State University