Isabel McEvoy
Fanwood,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Representative
South Beach Tanning Salon
10.2024 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Server/Restaurant Hostess
Darby Road
03.2021 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Bachelor of Arts - Criminology BA
Pennsylvania State University
University Park, PA05-2027
High School Diploma -
Scotch Plains- Fanwood High School
Scotch Plains, NJ06-2023
Skills
- Telephone Communication
- Requirements Assessment
- Technical Skills Development
- Staff training
- Order problem solving
- Customer support
- Client relationship building
- Product promotions
Timeline
Representative
South Beach Tanning Salon
10.2024 - Current
Server/Restaurant Hostess
Darby Road
03.2021 - Current
Bachelor of Arts - Criminology BA
Pennsylvania State University
High School Diploma -
Scotch Plains- Fanwood High School
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