Isabel Navarro
Banning,CA
Summary
Book4Time-savvy Lead Spa Attendant with strengths in guest services, inventory control, linen tracking, and tablet troubleshooting. Skilled in training new staff and keeping daily operations organized and guest-ready.
Overview
1
1
Language
25
25
years of professional experience
Work History
Lead Spa Attendant
Agua Caliente Casino Resort & Spa
Palm Springs, California
03.2023 - 09.2026
- Trained new female spa attendants on guest tours, facility details, and refill procedures for towels, water dispensers, vanity drawers, showers, and related areas.
- Conducted detailed facility tours for guests, providing comprehensive information about services and amenities.
- Conducted bi-weekly product inventory checks to maintain stock levels and ensure availability for guests.
- Reviewed linen stock at month end.
- Updated services in Book4Time regularly.
- Ensured smooth operations by performing opening and closing procedures.
- Removed discarded items, including towels and sandals, every Sunday.
- Troubleshot and resolved technical issues with tablets in the Acoustic Lounge to enhance guest experience.
- How to replenish the towels, water dispensers, vanity drawers, showers, etc..
Preschool Teacher
Saint Jeanne de Lestonnac School
Temecula, California
10.2006 - 06.2013
- Developed and organized engaging learning materials and activity centers to foster children's exploration and creativity.
- Guided children in developing understanding of good manners and positive social behaviors, enhancing their social skills and interactions.
- Conducted parent meetings to collaboratively address child behavior and academic progress, fostering supportive home-school relationships.
- Facilitated outdoor play sessions to encourage physical activity and teamwork among children. while following safety regulations.
Bank Teller
Bank of America
San Gabriel, California
04.2004 - 11.2004
- Assisted customers with account inquiries, withdrawals, and transfer requests.
- Balanced cash drawer and verified daily teller transactions.
- Promoted banking products and referred customers to branch specialists.
- Resolved customer concerns with clear, professional communication.
- Secured confidential records and maintained accurate transaction documentation.
- Maintained confidentiality of bank records and client information.
- Built and maintained client relationships through quality, personalized interactions.
Sales Associate
Robinsons MAy
Montclair, California
09.2001 - 02.2002
- Processed cash register transactions and handled payments accurately.
- Supported fitting room service and returned items to racks.
- Resolved customer concerns with courteous service and clear communication.
- Maintained clean, organized retail spaces throughout department store.
- Helped customers find specific products, answered questions, and offered product advice.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
Education
Associate of Science - Computers And Business Applications
Johnson And Wales
Providence, RI05-2004
Associate of Science - Accounting
Johnson And Wales
Providence, RI05-1995
Skills
- Guest services
- Customer engagement
- Operational procedures
- Inventory control
- Linen tracking
- Book4Time
- Tablet troubleshooting
Languages
Spanish
Professional
Timeline
Lead Spa Attendant
Agua Caliente Casino Resort & Spa
03.2023 - 09.2026
Preschool Teacher
Saint Jeanne de Lestonnac School
10.2006 - 06.2013
Bank Teller
Bank of America
04.2004 - 11.2004
Sales Associate
Robinsons MAy
09.2001 - 02.2002
Associate of Science - Computers And Business Applications
Johnson And Wales
Associate of Science - Accounting
Johnson And Wales