Isabel Prado
Dallas,TX
Summary
Driven by a results-focused approach, I excelled at Lucid Private Offices by enhancing community engagement and volunteer management. Leveraging strong communication and event supervision skills, I significantly improved program outcomes. My background includes boosting client satisfaction at Alo and achieving a notable sales milestone at Nordstrom, showcasing my ability to blend interpersonal prowess with strategic execution.
Overview
5
5
years of professional experience
Work History
Community Coordinator
Lucid Private Offices
04.2024 - Current
- Coordinated volunteer efforts, ensuring efficient use of resources and maximum impact on the community.
- Evaluated feedback from participants after each event or initiative, using the insights gained to implement improvements in future endeavors.
- Served as a liaison between residents and management, addressing concerns promptly and professionally.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
Sales and Service Lead
Alo
08.2022 - 11.2023
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Prioritized an exceptional guest experience on the floor through assessing the level of guest connection and technical product education.
- Analyzed reports hourly in order to strategize and deliver proper results.
Personal Stylist
Nordstrom
02.2021 - 08.2022
- Promoted to Pacesetter for outselling three times the corporate sales goal. (800.2k)
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
- Facilitated positive change in clients'' lives by helping them rediscover their personal style through thoughtful guidance and encouragement.
Social Media Content Manager
House Of Elan Boutique
06.2021 - 05.2022
- Saw in increase in engagement on Instagram and Facebook through finer curation of posts by aiming boutiques target demographic.
- Scouted models and influencers, assisted in styling, directed photoshoots, and edited posts for social media uploads daily.
Executive Assistant
Grayson College
10.2019 - 02.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
BBA - Marketing
Texas Woman's University
Denton, TX12.2023
Associate of Science - General Studies
Grayson College
Denison, TX05.2020
Skills
- Oral and writing communication
- Event supervision
- Telephone Etiquette
- Volunteer Management
- Partnership Development
Languages
Spanish
Native or Bilingual
Timeline
Community Coordinator
Lucid Private Offices
04.2024 - Current
Sales and Service Lead
Alo
08.2022 - 11.2023
Social Media Content Manager
House Of Elan Boutique
06.2021 - 05.2022
Personal Stylist
Nordstrom
02.2021 - 08.2022
Executive Assistant
Grayson College
10.2019 - 02.2021
BBA - Marketing
Texas Woman's University
Associate of Science - General Studies
Grayson College
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