Isabel Quebrada
Orlando
Summary
Dynamic and dedicated professional with a proven track record at Target, excelling in customer service and problem-solving. Recognized for enhancing guest satisfaction through effective communication and personalized service. Adept at multitasking in fast-paced environments while maintaining productivity and efficiency, ensuring smooth operations and positive customer experiences.
Outgoing with bubbly personality, bilingual and able to connect even through language barriers, a passion for action and efficiency.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Danyvero LLC
09.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Guest Advocate
Target
10.2023 - 12.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
Cashier/Customer Service Representative
Lowes Home Improvment
11.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Colonial High School
Orlando, FLSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Problem-solving
- Strong communication skills
- Fast-paced environment
- Productivity and efficiency
- Inventory control
- Staff training and development
- Interpersonal relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
- Music
- Crafting and DIY Projects
- Blogging
- Creative Writing
- Volunteer Work
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Food Service Worker
Danyvero LLC
09.2024 - Current
Guest Advocate
Target
10.2023 - 12.2024
Cashier/Customer Service Representative
Lowes Home Improvment
11.2022 - 08.2023
High School Diploma -
Colonial High School
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