I am interested in landscape design and acquiring hardscape knowledge to further collaborate/contribute to enhancement sales
Isabel Ricketts
Fall River
Summary
Dynamic Account Manager with 12+ years in the landscape industry, excelling at enhancing client relationships and driving sales. Proven expertise in managing over 40+ commercial sites, optimizing productivity, and training field staff. Adept at developing tailored solutions, ensuring client satisfaction, and fostering team collaboration.
Overview
5
5
years of professional experience
Work History
Account Manager
Paige Landscape
03.2025 - 11.2025
- Field staff oversight, training and timesheets
- Site assessments
- Ordering, scheduling, and staff set up of seasonal related jobs/enhancements
- Consistent client relationships; seasonal work updates, recommendations, changes to scheduling, etc.
- Enhancement sales
- Contract management of 28 commercial sites; assessing productivity, efficiency, profitability.
Account Manager
EA Quinn Landscape Contracting, LLC
03.2024 - 11.2024
- Field staff oversight, training and timesheets.
- Coordinated project timelines and deliverables with internal teams.
- Assisted in developing tailored landscape solutions for clients' needs.
- Conducted regular follow-ups to address client inquiries and concerns.
- Enhancement sales
Production Manager
Davey Tree Expert Co
03.2021 - 11.2023
- Oversaw daily production operations, ensuring adherence to safety protocols and quality standards.
- Managed scheduling and workflow for production teams to optimize efficiency and meet deadlines.
- Trained and mentored team members on best practices in equipment operation, maintenance procedures, and plant care.
- Client meetings
Education
Bachelor of Science - Finance
Southern New Hampshire University
Manchester, NH05-2019
Skills
- 12 years in the residential & commerical landscape industry
- 4 years in management
- Account management
- Enhancement sales
- Client relationships
- Field staff training
Interests
Timeline
Account Manager
Paige Landscape
03.2025 - 11.2025
Account Manager
EA Quinn Landscape Contracting, LLC
03.2024 - 11.2024
Production Manager
Davey Tree Expert Co
03.2021 - 11.2023
Bachelor of Science - Finance
Southern New Hampshire University