ISABEL RODRIGUEZ
Miramar
Summary
Accomplished administrative professional offers expertise in calendar management, travel arrangements, document preparation, and event coordination. Leverages strong organizational, multitasking, and problem-solving skills to successfully manage multiple projects with tight deadlines. Highly proficient in MS Office Suite, G Suite, and CRM tools with proven track record of delivering high-quality results.
Overview
9
9
years of professional experience
Work History
Account Executive
QST Industries Inc.
Miami, FL
03.2024 - 01.2026
- Cultivated client relationships through regular communication and tailored solutions.
- Developed and executed strategic account plans to enhance customer engagement.
- Analyzed market trends to identify opportunities for business growth and expansion.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Implemented CRM systems for efficient tracking of sales activities and customer interactions.
- Led contract negotiations, ensuring favorable terms that aligned with company objectives.
- Presented product demonstrations to clients, showcasing features that meet their specific needs.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Executive Assistant to the Chief Executive Officer
Sunland Capital Corporation
Pembroke Pines, FL
03.2020 - 01.2024
- Coordinated travel arrangements for the CEO including flights, accommodations, ground transportation, and itineraries.
- Handled confidential information with discretion and sensitivity towards its nature.
- Provided administrative support to the CEO in all aspects of daily operations.
- Managed calendars of the CEO to ensure efficient use of time.
- Scheduled conference calls and video conferences as requested by the CEO or other senior management team members.
- Performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping tasks.
- Developed and maintained effective relationships with senior executives, board members, and other stakeholders.
- Responded to emails on behalf of the CEO when necessary.
- Demonstrated ability to work independently while managing multiple projects simultaneously.
- Managed executive email accounts by responding to messages and initiating email conversations with colleagues.
Patient Coordinator
South Florida Urgent Care
Pembroke Pines, FL
03.2017 - 02.2020
- Reviewed all relevant documentation prior to the appointment to ensure accuracy of patient data.
- Provided excellent customer service by responding to patient inquiries in a timely manner.
- Assisted patients with scheduling appointments, verifying insurance coverage and completing paperwork.
- Processed payments and maintained financial accounts for each patient accurately and efficiently.
- Coordinated care plans among multiple providers ensuring continuity of care throughout treatment process.
- Collaborated closely with physicians, nurses and other healthcare personnel to coordinate care for patients.
- Performed administrative duties such as filing documents or entering data into electronic health records systems.
- Adhered strictly to established protocols related to infection control procedures within the office setting.
- Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
- Maintained accurate records of patient information including medical histories, test results and treatments.
- Monitored inventory levels of medical supplies and placed orders when necessary.
Education
Associate in Arts (A.A.) - Business Administration
Broward Community College
Davie, FL06.2018
Skills
- Calendar Management
- Presentation Development
- Expense Reporting
- Executive Support
- Project coordination
- Office Administration
- Technical proficiency
- Budget management
- Invoice Processing
- Office Management
- Executive Schedule Management
- HIPAA Compliance
- Medical Terminology
- Healthcare Knowledge
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
LANGUAGES
Spanish - Fluent
English - Fluent
Timeline
Account Executive
QST Industries Inc.
03.2024 - 01.2026
Executive Assistant to the Chief Executive Officer
Sunland Capital Corporation
03.2020 - 01.2024
Patient Coordinator
South Florida Urgent Care
03.2017 - 02.2020
Associate in Arts (A.A.) - Business Administration
Broward Community College
AWARDS
Outstanding Service Award - Sunland Capital Corporation