Christion Gaines

• Pursued resolutions to achieve customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
• Restocked, arranged and organized merchandise to drive product sales while educating customers on promotions to enhance said sales.
• Used POS system to enter orders and transactions, including checks, cash and credit purchases or refunds.
• Assisted customers with locating and choosing merchandise in all store locations. Restocked, arranged and organized merchandise to drive product sales while educating customers on promotions to enhance said sales.
• Trained new team members in products, selling techniques and company procedures.
• Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.

Maintained current knowledge of store promotions and highlighted sales to customers.

Maintained reports of transactions and greeted customers when entering and leaving establishment.

Monitored checkout systems and provided assistance or intervention where required.

Processed POS transactions, including checks, cash and credit purchases or refunds.

Supported efficient and timely replenishment of sales floor merchandise creating an inviting environment for customers by maintaining store organization and cleanliness.

Offered each customer personal service and polite support to boost sales and customer satisfaction.

• Provided one-on-one and small group assistance for youth ages 4 to 9.
• Collaborated with students to complete homework assignments, identify lagging skills, correct weaknesses and aid in arrears that need special attention.
• Prepared lesson plans to meet goals identified in students' individualized study plans while supporting teacher instruction by discussing concepts and creating custom practice questions.
• Supervised youth in engaging environment to promote security and safety for all ages. Communicated with parents and caregivers to provide updates on progress and behavior.

• Delivered clerical support by efficiently handling wide range of routine and special requirements.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy via e-filing.
• Provided clerical support to company staff by copying, faxing and filing documents.
• Maintained records of material flow, compiling and organizing related data.