isabel scurlock
Cincinnati
Summary
Dynamic sales associate with a proven track record at Dick's Sporting Goods, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and product knowledge, while maintaining organized merchandise displays. Recognized for reliability and goal orientation, contributing to a welcoming shopping environment and achieving sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Dicks Sporing Goods
11.2023 - Current
- Managed inventory levels by restocking shelves and conducting regular counts.
- Implemented effective merchandising strategies to promote seasonal products effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Spa Assistant
Glo Tanning
03.2023 - 07.2023
- Supported spa operations by maintaining cleanliness and organization of treatment rooms and common areas.
- Assisted clients with scheduling appointments, ensuring optimal service delivery and client satisfaction.
- Educated clients on spa services and products, enhancing their overall experience and knowledge.
- Collaborated with team members to streamline operational processes, improving workflow efficiency.
- Implemented customer feedback initiatives to enhance service quality and address client concerns promptly.
- Maintained cleanliness of treatment rooms, restrooms, and common areas to uphold high standards of sanitation and professionalism.
Sales Associate
Dick's Sporting Goods, Inc
02.2022 - 07.2023
- Assisted customers in selecting sporting goods and provided product knowledge.
- Maintained merchandise displays to ensure an organized shopping experience.
- Processed sales transactions accurately and efficiently at the point of sale.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Resolved customer inquiries and concerns, enhancing overall satisfaction and loyalty.
- Trained new associates on store policies and operational procedures for consistency.
Education
No Degree - Pre-med
University of Cincinnati
Cincinnati, OH05-2027
High School Diploma -
Dixie High School
New Lebanon, OH05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
Certification
- First aid certified
- CPR certified
Timeline
Sales Associate
Dicks Sporing Goods
11.2023 - Current
Spa Assistant
Glo Tanning
03.2023 - 07.2023
Sales Associate
Dick's Sporting Goods, Inc
02.2022 - 07.2023
No Degree - Pre-med
University of Cincinnati
High School Diploma -
Dixie High School