Isabel Smith
Hemet,CA
Summary
I learn Quickly and am used to working in faced paced stressful environments. I work very well independently and in groups. i enjoy being around my customers and helping them with their needs. i work fast on a register and am used to long lines. I am good at diffusing situation and can think quickly to come up with a solutions. I do speak some spanish and this skill has come in handy on a daily basis.
Overview
7
7
years of professional experience
Work History
Meat Manager
Chad & Leslie Trask
07.2021 - Current
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Greet Customers
- Solve any issues that may arise in and out of my department
- responsible for our Thaw and serve department as well as our bread department
- getting customers checked out in a timely manner
Customer Service Associate
City Lights Collectibles
08.2016 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- assisted with our layaway polices
- faced paced stressful enviorment
- got product our on the floor in a timely manner
Education
High School Diploma -
National City Adult Education Center
National City, CA04.2009
Skills
- Loss Prevention Strategies
- Temperature Monitoring
- Pricing Understanding
- Supply Ordering
- Inventory Ordering
- Employee Development
- fast paced environment
- work well under stress
- problem solving
- diffusing problematic situations
Timeline
Meat Manager
Chad & Leslie Trask
07.2021 - Current
Customer Service Associate
City Lights Collectibles
08.2016 - 08.2022
High School Diploma -
National City Adult Education Center
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