James Hart
Golden,MS
Summary
Dynamic Meat Manager at Publix with a proven track record in enhancing sales through strategic merchandising and effective staff leadership. Expert in inventory management and customer relations, driving operational excellence while fostering a collaborative team environment. Recognized for implementing successful promotional strategies that significantly boosted customer satisfaction and product availability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Meat Manager
Publix
The Villages
01.2017 - 07.2026
- Managed inventory levels to ensure optimal product availability and freshness.
- Trained and supervised staff in meat preparation and safety procedures.
- Oversaw compliance with food safety regulations and quality standards.
- Implemented processes to enhance product presentation and merchandising strategies.
- Developed schedules to maximize workforce efficiency during peak hours.
- Evaluated supplier performance to maintain high-quality meat products.
- Collaborated with upper management on promotional events to drive sales growth.
- Analyzed customer feedback to improve service delivery and product offerings.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Collaborated with store management to develop successful promotional strategies for meat department offerings.
- Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
- Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
- Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Trained new employees on handling, safety and stocking procedures.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Conducted regular inventories of stock and documented losses using Software.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
Meat Cutter
Publix
The Villages, FL
03.2012 - 01.2017
- Operated meat cutting machinery to prepare high-quality cuts for customer orders.
- Ensured compliance with food safety standards and sanitation protocols in meat preparation area.
- Trained new staff on cutting techniques, equipment use, and safety practices.
- Monitored inventory levels and restocked supplies to maintain optimal product availability.
ASE Certified Technician
Tom’s Auto Repair
Belleview, FL
01.2011 - 03.2012
- Diagnosed and repaired vehicle systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on diverse vehicle models, enhancing reliability and safety standards.
- Utilized advanced diagnostic tools to identify mechanical issues effectively and accurately.
- Mentored junior technicians, fostering skill development and promoting best practices in repair processes.
Education
High School Diploma -
Lake Weir
Ocala, FL05.2013
Skills
- Scheduling staff
- Sanitation procedures
- Meat cutting
- Merchandising strategies
- Ordering supplies
- Cutting techniques
- Sanitation standards
- Staff leadership
- Schedule management
- Employee scheduling
- Employee development
- Schedule coordination
- Inventory ordering
- Cross-department collaboration
- Pricing strategy
- Supply ordering
- Pricing
- Loss prevention strategies
- Temperature monitoring
- Budget administration
- Merchandising management
- Replenishment coordination
- Pricing expertise
- Loss prevention policies
- Promotion planning
- Pricing control
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Customer relations
- Team building
- Professional and courteous
- Task prioritization
- Work Planning and Prioritization
- Scheduling and coordinating
- Managing operations and efficiency
- Self motivation
- Customer relationship management
- Analytical thinking
- Conflict resolution
- Hiring and training
- Employee training
- Training and development
- Operations management
- Goal setting
- Team development
- Professionalism
- Good judgment
- Staff management
- Task delegation
- Quality control
- Complex Problem-solving
- Documentation and reporting
- Strategic planning
- Negotiation and conflict resolution
- Employee coaching and mentoring
- Sales strategy
- Staff training
- Preventive Maintenance
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Project management
- Crisis management
- Staff development
- Administration and reporting
- Performance evaluation
- Risk management
- Profit and loss management
- Project planning
Certification
Food safety certification, cpr certification,
Timeline
Meat Manager
Publix
01.2017 - 07.2026
Meat Cutter
Publix
03.2012 - 01.2017
ASE Certified Technician
Tom’s Auto Repair
01.2011 - 03.2012
High School Diploma -
Lake Weir