Walter Toma
Kailua-Kona
Summary
Dynamic Meat Manager at Costco Wholesale Corp with a proven track record in optimizing inventory management and enhancing customer satisfaction. Skilled in merchandising strategies and staff leadership, I successfully implemented quality control protocols, driving sales growth and fostering a collaborative team environment. Committed to continuous improvement and operational excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Meat Manager
Costco Wholesale Corp
Kailua-Kona
08.1992 - 08.2023
- Facilitated staff training on food safety standards and proper handling techniques.
- Established quality control protocols to ensure product freshness and safety.
- Oversaw meat department operations, ensuring adherence to company policies and standards.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Designed and implemented promotional displays to elevate product visibility.
- Negotiated pricing and secured high-quality products through strategic collaboration with suppliers.
- Evaluated sales trends to optimize demand forecasting and inventory management.
- Facilitated team meetings to evaluate performance metrics and establish departmental objectives.
- Directed daily operations of meat department, ensuring achievement of sales growth and customer satisfaction targets.
- Directed budgeting processes for meat department, consistently analyzing financial reports to uncover opportunities for enhanced profitability.
- Enhanced customer satisfaction by delivering expert guidance and tailored recommendations on meat selections.
- Oversaw supplier performance to ensure timely deliveries and uphold optimal inventory levels.
- Spearheaded implementation of innovative merchandising layouts to enhance product visibility and stimulate sales growth within the department.
- Ensured cleanliness and sanitation of work environment in strict adherence to food safety regulations.
- Executed regular quality control inspections on incoming shipments to guarantee premium meat quality.
- Streamlined staffing schedules to guarantee optimal coverage during peak shopping hours.
- Oversaw cutting, grinding, and packaging processes to ensure consistent delivery of high-quality products.
- Designed and executed employee training programs to enhance product knowledge and elevate customer service skills.
- Oversaw ordering process for all meat products, enhancing procedural efficiency and minimizing overstock challenges.
- Optimized inventory management and rotation systems to minimize waste costs.
- Guided junior staff in mastering meat handling techniques, promoting a culture of continuous improvement.
- Resolved customer concerns swiftly and professionally, enhancing relationship-building and loyalty.
- Spearheaded development and execution of holiday promotions, incorporating special offers and themed displays to enhance shopper engagement during peak seasons.
- Partnered with store management to devise impactful promotional strategies for meat department offerings.
- Facilitated open communication among team members to cultivate a positive work environment.
- Optimized product display and presentation to drive meat department sales.
- Facilitated customer assistance by locating requested items and delivering preparation information for specific meat cuts.
- Oversaw delegation of tasks and responsibilities to grocery staff while establishing clear deadlines for completion.
- Monitored inventory levels and executed product orders for timely restocking.
- Facilitated training sessions for new employees on safety protocols and stocking procedures.
- Established department schedules to ensure optimal shift coverage and assigned daily tasks based on team members' strengths and experience.
- Collaborated with employees and customers to optimize daily operations and enhance communication effectiveness.
- Managed waste reduction initiatives by overseeing restocking procedures and promoting nearly-expired goods.
- Executed operation of saws and slicers for meat cutting while adhering to safety protocols and procedures.
- Designed and produced signage and tags for pricing standard inventory and special promotions.
- Executed inventory counts, managed stock reordering, and eliminated expired items from supply.
- Managed inventory levels, assisted in ordering supplies, and supported restocking efforts. Monitored stock to ensure timely replenishment. Facilitated smooth operations by maintaining organized inventory records.
- Executed regular stock inventories and meticulously documented losses utilizing inventory management software.
- Cultivated positive customer relations by proactively addressing issues and executing effective corrective measures.
- Exhibited professionalism by remaining composed while addressing dissatisfied or irate customers.
- Defined team priorities, managed schedules, and evaluated performance metrics.
- Assessed employee performance and delivered constructive feedback to enhance skill development.
- Managed location operations by overseeing opening and closing procedures and monitoring shift transitions.
- Established clear targets and objectives, ensuring effective communication among team members.
- Leveraged industry expertise and analytical skills to address customer concerns and enhance loyalty.
- Spearheaded recruitment, interviewing, and hiring processes while establishing a mentoring program to enhance employee engagement.
- Facilitated organization and oversight of assignments to enhance operational excellence.
- Fostered positive relationships with colleagues to enhance workplace morale.
- Defined performance objectives for employees and delivered constructive feedback on strategies to achieve those targets.
- Facilitated training sessions for personnel on equipment maintenance and ensured active participation in skill development exercises.
- Oversaw budget management and resource allocation to enhance productivity and profitability.
- Optimized staffing efficiency during peak periods by developing employee schedules and tracking attendance.
- Assessed and articulated customer requirements to supply chain capacity and quality teams.
- Established ambitious performance targets for employees to enhance organizational success.
- Formulated comprehensive plans aligned with overarching guidance and strategic direction.
- Utilized data and analytics to inform strategic decision-making and enhance business performance.
- Implemented waste reduction initiatives and executed revenue development strategies to enhance departmental alignment with sales and profit objectives.
- Oversaw resource and asset management for departmental operations to ensure compliance with industry standards and government regulations.
- Implemented quality assurance practices throughout all development phases.
- Optimized and supervised quality programs to ensure timely compliance with regulatory standards.
- Oversaw senior-level personnel in marketing and sales functions.
- Spearheaded planning, creation, testing, and deployment of system life cycle methodology to ensure delivery of high-quality systems.
Education
Certificate Jouneyman Meatcutter - Meat Cutting
Honolulu Community College
Honolulu, HI07-1976
Skills
Scheduling staff
Sanitation procedures
Meat cutting
Merchandising strategies
Ordering supplies
Cutting techniques
Sanitation standards
Staff leadership
Schedule management
Employee scheduling
Employee development
Schedule coordination
Inventory ordering
Cross-department collaboration
Pricing strategy
Supply ordering
Loss prevention strategies
Temperature monitoring
Budget administration
Loss prevention policies
Promotion planning
Pricing expertise
Department activity logging
Replenishment coordination
Pricing control
Merchandising management
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Computer skills
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Problem resolution
Relationship building
Customer relations
Team building
Professional and courteous
Task prioritization
Work Planning and Prioritization
Scheduling and coordinating
Self motivation
Managing operations and efficiency
Interpersonal skills
Customer relationship management
Analytical thinking
Conflict resolution
Hiring and training
Employee training
Recruitment and hiring
Training and development
Operations management
Goal setting
Team development
Professionalism
Good judgment
Staff management
Interpersonal communication
Task delegation
Quality control
Complex Problem-solving
Documentation and reporting
Strategic planning
Negotiation and conflict resolution
Employee coaching and mentoring
Sales strategy
Staff training
Preventive Maintenance
Time management abilities
Continuous improvement
Adaptability
Written communication
Project management
Business analysis
Talent acquisition
Crisis management
Data analysis
Interpersonal relations
Staff development
Administration and reporting
Performance evaluation
Risk management
Profit and loss management
Project planning
Accomplishments
- Achieved Result by introducing Software for Type tasks.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Certification
Got my meat cutting certificated through a community college program. And had alot of college courses through the cpmpany.
Timeline
Meat Manager
Costco Wholesale Corp
08.1992 - 08.2023
Certificate Jouneyman Meatcutter - Meat Cutting
Honolulu Community College