Isabel Smith
Lincoln,Nebraska
Summary
Customer service professional with 4 years of experience in fast-paced environments. Excels in multitasking and prioritizing tasks to meet deadlines without compromising quality. Recognized for providing compassionate care and innovative problem-solving. Consistently achieves high levels of efficiency and effectiveness in all responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
The Royal Grove
02.2024 - 07.2025
- Crafted diverse cocktail recipes to enhance customer experience and satisfaction.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new staff on bartending techniques and customer service best practices.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Developed relationships with regular customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Seamstress
Colea Alterations
08.2024 - 03.2025
- Operated industrial sewing machines to produce high-quality garments.
- Designed and altered patterns to meet client specifications and preferences.
- Collaborated with team members to optimize workflow and reduce production time.
- Inspected finished products for quality assurance, ensuring adherence to standards.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
Bartender/Server
Chilis
02.2023 - 10.2024
- Crafted and served diverse cocktails and beverages in high-volume environment.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Assisted in training new staff on drink preparation and customer service techniques.
- Engaged with customers to provide personalized service, enhancing overall experience.
Team Member
Cleaning Ninjas
01.2023 - 01.2023
- Cleaning in different scenarios and situations.
- Talking with clients while being respectful and encouraging.
- Staying on time throughout the day with different tasks.
Sales Associate
Lowe's
09.2022 - 12.2022
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Established personal connections with customers, exceeding customer service expectations
- Performing cleaning and organizing consistent in during and at the end of the shift
- Training and Certification in operation of: Order Picker, Chainsaw, Forklift Operator
Hostess and Server
Kasumi Sushi
03.2022 - 08.2022
- Provided customer service and was involved in training 1 new team members each month
- Offered strong customer service skills, keeping customers satisfied
- Maintained a clean and safe work environment
Teacher Assistant
Family Service
02.2022 - 05.2022
- Monitored the children for emotional and behavioral problems.
- Handled teacher requests and maintained accurate notes for each request.
- Ensured that each child was included in the daily activities of the school
- Maintained a positive school environment by enforcing rules, including all children, participated in all activities, and made each child feel individually seen.
Cashier/Crew Member
McDonald's
02.2021 - 02.2022
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Provided customer service and was involved in training 2 new team members each month
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
Education
Diploma - undefined
Lincoln High School
Lincoln, NESkills
- Customer service with professional as well as personal touch to better connect with customers
- Cleaning with detail and speed
- Cash handling with multiple POS system experience as well as card options
- Data entry
- Customer and associate collaboration
- Phone answering
- Communication skills
- Documentation review
- Time management
- Microsoft Excel and Word
Certification
- Liquor license
- Food handling permit
Timeline
Seamstress
Colea Alterations
08.2024 - 03.2025
Bartender
The Royal Grove
02.2024 - 07.2025
Bartender/Server
Chilis
02.2023 - 10.2024
Team Member
Cleaning Ninjas
01.2023 - 01.2023
Sales Associate
Lowe's
09.2022 - 12.2022
Hostess and Server
Kasumi Sushi
03.2022 - 08.2022
Teacher Assistant
Family Service
02.2022 - 05.2022
Cashier/Crew Member
McDonald's
02.2021 - 02.2022
Diploma - undefined
Lincoln High School