Isabel Spotz
Pitts,GA
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
3
3
years of professional experience
Work History
Lesson Supervisor
City Of Albuquerque Parks And Recreation Dept
08.2021 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Athletics Student Worker
City Of Albuquerque Parks And Recreation Dept
04.2020 - 08.2021
- Set up promotional displays and equipment for special events and activities.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Built and established positive relationships with patrons, team members and supervisors.
- Issued tickets to customers and collected payment and fees for desired services.
Education
Bachelor of Arts - Politics And Philosophy
University of Pittsburgh
Pittsburgh, PA04.2026
High School Diploma -
Manzano High School
Albuquerque, NM05.2022
Skills
- Product and Service Sales
- Product Location
- Troubleshooting
- Restocking
- Staff Training
- Speaking
- Guest Inquiries
- Cash Management
Timeline
Lesson Supervisor
City Of Albuquerque Parks And Recreation Dept
08.2021 - 08.2023
Athletics Student Worker
City Of Albuquerque Parks And Recreation Dept
04.2020 - 08.2021
Bachelor of Arts - Politics And Philosophy
University of Pittsburgh
High School Diploma -
Manzano High School
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