Isabel Williams
Colliers,WV
Summary
Achieved high levels of adaptability across various trades, enhancing team performance. Fostered a professional and welcoming environment, resulting in improved customer satisfaction. Delivered exceptional service through years of dedicated experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Midwest Express
Clinton, PA
03.2026 - 04.2026
- Customer relations
- Communicate information to involved parties as data updates.
- Data entry
- Crown program knowledge
- Phone etiquette
- Computer and typing skills
- Organize and filing
Firearms Sales Associate
Bass Pro Shops (Cabelas)
Triadelphia, WV
10.2025 - 03.2026
- Knowledge of the A.T.F. required 4473
- Sales
- Phone etiquette
- Firearm safety
- Customer service
- Key holding
Order Selector
Gordon Food Service
Imperial, PA
05.2024 - 02.2025
- Select and prepare orders for delivery in a timely manner.
- Lift and move products weighing up to 100 pounds.
- Work in freezer conditions as required.
- Follow safety protocols and maintain a clean work environment.
- Communicate effectively with team members and supervisors.
Direct Outfitter
Cabela's Bass Pro
Triadelphia, WV
05.2022 - 05.2024
- Building break boxes for Cabela's and Bass pro shop's retail stores across the east coast.
- Scanning items to proper cases to be shipped out.
- Working with trigger scanners and upc codes.
- Some heavy lifting, restocking, enduring extreme temperatures and walking long distances for long periods of time.
Firearms Associate
Walmart
Weirton, WV
08.2021 - 04.2022
- Zoning
- Stocking
- Price changes
- Knowledge of store locations
- Legal sales practices of firearms and ammo
- Cash handling
- DNR license sales
- Paint mixing
- Heavy lifting
- Recycling of product packaging
- Scan tool use and knowledge
- Customer service
- Unloading freight
Kennel Technician
Petland
Pittsburgh, PA
02.2021 - 07.2021
- Sanitize and clean kennels
- Bath and groom puppies
- Distribute medications to puppies
- Maintain sanitation of kennels throughout the day (feces, urine, food, etc.)
- Wash dishes and laundry
- Feed puppies on schedule
- Knowledge of cleaning solutions and equipment
- Proper usage of time clock.
Amazon Warehouse Associate
Amazon.com
Imperial, PA
12.2020 - 01.2021
- Operating large machinery (PIT)
- Picking items and product off shelves and pallets
- Filling ordersin a timely manner
- Loading and unloading of carts full of product
- Proper operations of PIT functions while on floor
- Disposal of trash and cardboard in proper receptacles
- Meeting of required time and product management
Commercial Driver
AutoZone
Weirton, WV
06.2019 - 12.2020
- Receiving and distributing of motor vehicular equipment and goods to local repair shops and garages
- Customer service and satisfaction
- Keeping the law of safe driving
- Verbal marketing
- Knowledge of products and vehicals
- Communication skills
- Handling paperwork and payments
Night Janitor
Environmental Control
Wheeling, WV
05.2019 - 08.2019
- General cleaning
- Trash removal
- Window cleaning
- Restocking paper supplies (paper towels, toilet paper, etc)
- Mopping
- Disinfecting
- Polishing stainless steel
Assistant Manager
Kwik Fill
Burgettstown, PA
02.2018 - 10.2018
- Measuring gas tanks and pumping gas
- Inventory paperwork
- Price changing
- Money deposits
- Traveling
- Training new employees
- Opening and closing duties and paperwork
- Cash register
- Tobacco sales knowledge
- Customer service
- Office setting to complete mandatory accounting work and data forms
Bartender
PUFFS-N-STUFF
Robinson Township, PA
05.2017 - 02.2018
- Serving of beverages
- Knowledge of mixology
- Knowledge of cigars and tobacco
- Customer service
- Cleaning duties
- Restocking
- Money handling
- Knowledge of computer/pos system
Shift Lead/Barista
Green Beans Coffee Company
Pittsburgh, PA
11.2016 - 01.2017
- Opening the store
- Brewing coffee and making hot espresso drinks
- Knowledge of product
- Baking and cooking
- Cleaning
- Customer service
- Restocking
- Food preparation
Kitchen Staff Leader
Fox's Pizza Den
Weirton, WV
02.2015 - 04.2016
- Made sure orders were prepared correctly in a timely manner
- Customer service skills
- Training new employees
- Handling complaints
- Multiple positions
Education
Associates - Business
Douglas Education Center
Monessen, PA01-2010
High school diploma or GED - Theater
Lincoln Park Performing Arts Cs
Midland, PA06-2008
Junior High School Education - General Studies
Burgettstown Ms/Hs
Burgettstown, PA06-2006
Skills
- Communication skills
- Writing skills
- Microsoft Excel
- Microsoft Teams
- Analysis skills
- Microsoft Windows
- Customer service
- Microsoft Outlook
- Phone etiquette
- Organized
- Microsoft Powerpoint
- Data entry
Certification
Driver's License
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Customer Service Representative
Midwest Express
03.2026 - 04.2026
Firearms Sales Associate
Bass Pro Shops (Cabelas)
10.2025 - 03.2026
Order Selector
Gordon Food Service
05.2024 - 02.2025
Direct Outfitter
Cabela's Bass Pro
05.2022 - 05.2024
Firearms Associate
Walmart
08.2021 - 04.2022
Kennel Technician
Petland
02.2021 - 07.2021
Amazon Warehouse Associate
Amazon.com
12.2020 - 01.2021
Commercial Driver
AutoZone
06.2019 - 12.2020
Night Janitor
Environmental Control
05.2019 - 08.2019
Assistant Manager
Kwik Fill
02.2018 - 10.2018
Bartender
PUFFS-N-STUFF
05.2017 - 02.2018
Shift Lead/Barista
Green Beans Coffee Company
11.2016 - 01.2017
Kitchen Staff Leader
Fox's Pizza Den
02.2015 - 04.2016
Associates - Business
Douglas Education Center
High school diploma or GED - Theater
Lincoln Park Performing Arts Cs
Junior High School Education - General Studies
Burgettstown Ms/Hs