Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Isabela Becerra

Albuquerque,NM

Summary

Achieved exceptional customer satisfaction and exceeded sales goals at Nusenda Credit Union by leveraging expertise in cash handling and Spanish-speaking abilities. Demonstrated unparalleled patience and empathy, fostering strong customer relationships and ensuring confidentiality. Excelled in a high-volume transaction environment, showcasing superior work planning and prioritization skills. Prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.

Overview

3
3
years of professional experience

Work History

Bank Teller

Nusenda Credit Union
07.2021 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.

Education

BBA - Marketing

University of New Mexico
Albuquerque, NM
05.2025

Skills

  • Customer relationship development
  • Patience and Empathy
  • Listening and Comprehension
  • Cash handling expertise
  • Sales and Cross-Selling
  • Spanish speaking
  • Customer Service
  • Work Planning and Prioritization
  • Social Media Marketing

Languages

Spanish

Interests

Jewelry making- Love to make bracelets and share them on social media Make many on my free time and sell them online

Timeline

Bank Teller

Nusenda Credit Union
07.2021 - Current

BBA - Marketing

University of New Mexico
Isabela Becerra