Isabela Cosculluela
Hialeah
Summary
Professional with comprehensive experience in bookkeeping and administrative functions. Expertise in financial record-keeping, accounts payable/receivable, and office management. Strong focus on team collaboration and achieving results, adapting efficiently to changing needs. Reliable, organized, and skilled in using accounting software and office tools to ensure accuracy and compliance.
Overview
9
9
years of professional experience
Work History
Bookkeeping Administrative Assistant/Logistics Team Member
Convenient Wholesalers of America
Hialeah, FL
04.2023 - Current
- Processed invoices and reconciled accounts, enhancing overall operational efficiency.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined the collections process for faster debt recovery and reduced delinquencies.
- Collaborated with cross-functional teams to resolve logistical issues and improve service delivery.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Administrative Assistant
Engineering Systems Technology
Hialeah, FL
07.2019 - 10.2023
- Developed and maintained filing systems for efficient information retrieval.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Customer Service Representative
Alorica
Miami Lakes, FL
10.2017 - 06.2019
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
American World Wide Academy
North Miami, FL02.2018
Skills
- Invoice and Billing
- Cash flow management
- Attention to detail
- Quickbooks
- Sage 50
- Customer service
- Verbal and written communication
- Relationship Building
- Organizational Skills
- Payment processing
- Administrative support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Ukrainian
Limited Working
Timeline
Bookkeeping Administrative Assistant/Logistics Team Member
Convenient Wholesalers of America
04.2023 - Current
Administrative Assistant
Engineering Systems Technology
07.2019 - 10.2023
Customer Service Representative
Alorica
10.2017 - 06.2019
High School Diploma -
American World Wide Academy