Isabela Duenas
Hialeah,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently finishing studies for AA on Business Administration in Miami-Dade College.
Overview
2
2
years of professional experience
Work History
Sales Associate
Family Business
Hialeah, Florida
07.2024 - 03.2026
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints through effective communication and problem-solving techniques, enhancing customer satisfaction.
- Cultivated strong relationships with repeat customers, fostering loyalty and encouraging return visits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Collaborated with team members to streamline inventory restocking processes.
- Restocked shelves to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Answered incoming telephone calls to provide store, products and services information.
- Provided product knowledge training to new staff members.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Barbara Goleman Senior Highshool
Miami, FL05-2024
Skills
- Sales data analysis
- Cash handling
- Customer service
- Complaint resolution
- Conflict resolution
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Relationship building
- Adaptability
- Decision making
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Family Business
07.2024 - 03.2026
High School Diploma -
Barbara Goleman Senior Highshool