Isabela Rodriguez
Sanford,FL
Summary
Dependable server who is successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Galuppi's
07.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
California Pizza Kitchen
07.2022 - 11.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Shared knowledge of menu items and flavors, assisting customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Le's Pho
07.2021 - 07.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Processed orders and sent to kitchen employees for preparation.
Education
CNHP - Natural Health
Trinity School of Natural Health
Warsaw, IN06.2024
High School Diploma -
Chancery High School
Orlando, FL06.2018
Skills
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- High-volume dining
- Allergy awareness
- Daily specials memorization
- Wine service
- Adaptable and Flexible
Timeline
Server
Galuppi's
07.2022 - 06.2023
Server
California Pizza Kitchen
07.2022 - 11.2022
Server
Le's Pho
07.2021 - 07.2022
CNHP - Natural Health
Trinity School of Natural Health
High School Diploma -
Chancery High School
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