ISABELLA ALBERT
Henrietta,NY
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Health & Benefit Account Executive
Paychex
Rochester, NY
11.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Currently pacing for Rookie of the year
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Sales Associate
Scentsy Fragrance
Henrietta, NY
07.2023 - Current
- Obtained the 'Shooting Star' award for hitting 500 PRV ( Personal Retail Volume) within the first 15 days of being a consultant
- Promoted to lead consultant 09/12/23 due to hitting 1000 PRV(Personal Retail Volume) within the first 90 days of hire
- Promoted to Scentsational Start Level 3 09/18/23, this is reached by growing my team of consultants under me, and obtained over $3000 PRV
- Less than 5% of consultants achieve this award
- I have secured a ticket and all expenses paid trip to the Scentsy World Tour Convention in February 2024
- Currently Pacing for the Scentsy World Tour Trip for 2025
Childcare Assistant
Beth Wu's Childcare
Henrietta, NY
05.2021 - Current
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning
- Provided safe, nurturing and stimulating environment for children
- Provided guidance on social interaction among peers within the group setting
- Promoted physical activity by encouraging outdoor playtime activities like sports and games
- Ensured compliance with relevant legislation, standards and regulations
Sales Advisor
Delta Sonic
Henrietta, NY
08.2021 - 08.2022
- Adhered to established policies and procedures when handling customer accounts
- Reviewed monthly performance against targets set by management team
- Developed key customer relationships to increase sales
- Presented products and services to prospective and existing customers to meet client needs
Education
High School Diploma -
Rush Henrietta Senior High School
Henrietta, NY06.2022
Skills
- Account oversight
- Account Management
- Customer Service
- Upselling
- Sales Development
- Policy and Procedure Adherence
- Written and verbal communication
- Business development and planning
References
References available upon request.
Certification
- NY State Life Accident & Health Certification - 11/2024
Timeline
Licensed Health & Benefit Account Executive
Paychex
11.2023 - Current
Sales Associate
Scentsy Fragrance
07.2023 - Current
Sales Advisor
Delta Sonic
08.2021 - 08.2022
Childcare Assistant
Beth Wu's Childcare
05.2021 - Current
High School Diploma -
Rush Henrietta Senior High School