Isabella Amendolaro
Wesley Chapel,FL
Summary
Good at balancing high-volume service demands without sacrificing quality, exceptional customer service and cash handling abilities. I excelled in resolving customer issues with professionalism, ensuring satisfaction and loyalty. My strong work ethic and team collaboration contributed significantly to efficient operations and positive financial outcomes.
Overview
3
3
years of professional experience
Work History
Server
Cheddars Stratch Kitchen
Lutz, FL
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables at once without compromising service quality.
- Worked with POS system to place orders and manage bills.
- Worked with team members during busy shifts for efficient workflow and excellent guest experience.
- Addressed customer complaints or concerns professionally, ensuring a smooth resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports
Cashier Trainer
PDQ
Wesley Chapel, FL
09.2021 - 05.2022
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Florida Gulf Coast University
Fort Myers, FLSkills
- Exceptional customer service
- Strong Work Ethic
- Cash Handling
- Service prioritization
Timeline
Server
Cheddars Stratch Kitchen
01.2023 - Current
Cashier Trainer
PDQ
09.2021 - 05.2022
Florida Gulf Coast University