Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isabella Ballardin

Orlando,FL

Summary

Hardworking highschool graduate that is looking to further develop communication and problem solving skills, proven to relationship-building and time management skills in fast-paced environments. Successful at handling situations with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Hawkers
Orlando, FL
07.2022 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Cleaned tables and chairs to prepare dining area for next customers.

Cashier

Academy Sports + Outdoors
Orlando, FL
03.2022 - 07.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.

Front Service Clerk

Publix
Orlando, FL
12.2020 - 02.2022
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with returns, exchanges, and other inquiries.
  • Handled cash register transactions quickly and accurately.
  • Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.

Education

High School Diploma -

University High School
Orlando, FL
05-2022

Skills

  • Safe Food Handling
  • Supply Restocking
  • Guest Engagement
  • Food inspection
  • Cash Handling
  • High-volume dining
  • Effective customer upselling
  • Liquor, wine, and food service
  • Guest Seating

Certification

  • Certified in Word, Powerpoint, Excel, Photoshop

Languages

Spanish
Elementary
Portuguese
Limited

Timeline

Server

Hawkers
07.2022 - Current

Cashier

Academy Sports + Outdoors
03.2022 - 07.2022

Front Service Clerk

Publix
12.2020 - 02.2022

High School Diploma -

University High School
Isabella Ballardin